Last updated: October 01, 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We collect only Your email address via Google login to provide and improve the Service. We use Posthog for analytics and Stripe for payment processing. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Closient.
• Cookies are small files placed on Your computer, mobile device, or other device by a website, containing details of Your browsing history among its many uses.
• Country refers to: British Columbia, Canada
• Device means any device that can access the Service such as a computer, cellphone, or digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual. We only collect your email address.
• Service refers to the Website.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
• Website refers to Closient, accessible from https://www.closient.com.
• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We only collect Your email address via Google login. We do not collect any additional personal data unless You explicitly provide it to us. We use Posthog to track anonymized user interactions for analytics, and we use Stripe for payment processing. Stripe handles all payment details directly, and we do not store any payment information on our servers.

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This information is used to improve our service and ensure its functionality.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information to improve your experience. Cookies are used to identify if you have accepted our terms, to authenticate users, and for Posthog analytics. We do not use cookies for advertising or third-party tracking purposes.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide (email) allows You access to certain functionalities.
• For payment processing: Your payment information is securely handled by Stripe, and we do not store any of this information on our servers.
• To contact You: To contact You via email regarding updates, new features, or other important notifications related to the Service.
• For analytics purposes: We use Posthog to track and analyze anonymized user behavior to improve our services. No personally identifiable information is used for analytics purposes.

Retention of Your Personal Data

We will retain Your email address for as long as you maintain an active account or as required to comply with our legal obligations. Usage Data is retained for internal analysis purposes for a shorter period, unless necessary for security or legal obligations.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data (email address) may be transferred. We will notify you before any such transfer occurs.

Law enforcement

The Company may disclose Your Personal Data where required by law or in response to valid requests by public authorities.

Security of Your Personal Data

The security of Your Personal Data is important to Us. We implement standard security measures, but please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your Personal Data, we cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect Personal Data from anyone under the age of 13.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. Changes will be effective when posted.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: [email protected]